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Frequently asked questions

Questions we see often..

When you place your order before 4pm local time Brussels, we will ship it the same day. Otherwise the next working day your item will be shipped.

Orders in the weekend will be shipped first thing monday morning. A track and trace code is sent to your emailadress.

For more details please see: Shipping information

We are located in Maasmechelen! See our adress in the footer of the website.

We source organic ingredients from all over the world. We only make use of the highest available quality ingredients. Almost all our ingredients have been bought by fair trade. 

Yes, if you haven't opened the package you can send it back to us, and we will refund you 100%